Customer Reviews – Ironside Computers
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Customer Reviews

9.91/10

  • Limited Edition Case

    I ordered Ironside's Ygdrassil case and a few other components for Christmas. Had some issues with delivery due to Fedex, but Ironside's customer support was very helpful and got it all cleared up. I've been using my new computer for a few months now and I'm very impressed with the craftsmanship. I get so many compliments on my build and it runs amazing. The case is very quiet and stays cool even when playing graphics-intense games. Amazing product and customer support.

    Seán Porter
     - 
    4-3-25
  • Forge a PC

    I am so pleased with my computer. I went with the gold plan and upgraded a few things. Communication was great and once it was shipped, it arrived fast with no issues. I am so happy about everything especially that they have the option for making payments and fast delivery. 10/10 will recommend and would buy again.

    Andrew Durso
     - 
    3-26-25
  • Forge a PC

    Ironside is a great prebuilt pc company. But what's really phenomenal about them is their customer service team, both representatives are incredibly helpful and very patient. I've got 3 different stories so hang in there, this is a long one. * (1) I picked up two different builds from them and they were built great. I only ran into one issue, but it wasn't Ironside's fault. A couple of months in I had a faulty PSU, fan failed on it. Not something they can anticipate. I contacted customer service and they were hyper-responsive and more than helpful. They first sent the replacement out to me and offered to guide me through setup, I didn't feel confident so without hesitation they then offered to return the build back to them, and they replaced the part as a function of their warranty. * (2) I accidentally shipped them an entire monitor that I was trying to return to another company, this was a $1,300 monitor. They had every opportunity to just take it, and keep it without anybody knowing better. Rather they matched it with my address, contacted me, and shipped it out for me to the correct place that I should have shipped it to in the first place. * (3) I purchased my wife's PC but had forgotten to get it built with 6 RGB fans. When I contacted them they gladly sold me the fans alone, then guided me through an install step by step with admirable patience. Ultimately, I definitely understand that when you get a prebuilt at one of the sweatshop companies you'll probably get it a bit cheaper, and if you build it yourself you'll save a ton. But what you're paying a little more for here is some of the ***best*** customer service I've ever seen and a great warranty.

    Wesley Sparzak
     - 
    3-24-25
  • Forge a PC

    Some of the best customer service I've ever experience. PC came very quickly and exactly how I ordered it. I am very impressed by Ironside Computers. They have made a customer for life.

    Justin Gaines
     - 
    3-13-25
  • Forge a PC

    Great PC, great customer service, extremely happy with the system, Mackenzie at technical support really helped me get the new system up and running. I couldn't be happier I finally have a good gaming rig. Thanks, Ironside!

    Sam Horton
     - 
    3-11-25
  • Forge a PC

    Leaving a LONG overdue review. But, I purchased a Ironside PC about 5 years ago - a super limited "Dark Valor" build as my first PC ever. 5 years later, I have not had a SINGLE issue with this computer. Not one. Their customer service team is top notch and helped me every step of the way as well. I love their work so much that I always contemplate getting another even though I have no need for one.

    brunz
     - 
    3-3-25
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