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Ironside Warranty
Our Standard warranty plan includes 3 years parts and 5 years labor. Additional extended warranty plans are available at an additional fee. Applies to desktop computers only.
Warranty Plans
Level
1
Standard
Included With Purchase
- 3 Year Parts
- 5 Year Labor
Level
2
Most Popular
Premium
Additional $199
- 4 Year Parts
- 6 Year Labor
Level
3
Platinum
Additional $399
- 5 Year Parts
- 7 Year Labor
All plans subject to Ironside Computers Terms and Conditions
Coverage
Warranty is void if the computer is defective due to physical damage, overclocking, or from part modifications from the original order on critical components such as motherboard, processor, CPU cooler, case, or power supply. Ironside Computers may also use similar products or similar to new products for all repairs to computer systems order if the product first indicated is out of stock. If you request for Ironside Computers to use a specific product for your order and would not like to substitute it with alternatives, please email [email protected] and indicate it on the return package.
Shipping
Ironside Computers will cover the shipping costs of any order within the 48 contiguous United States both ways and replace the part(s) within the first 30 days of receiving your computer system. The buyer takes full responsibility for shipping charges on orders shipped internationally. We will only be responsible for covering shipping costs either fully or partially for replacement computer or part(s) up to 30 days. After 30 days but before one year you will be held liable for shipping costs back, and Ironside Computers will honor warranty service and cost to ship the computer back to the customer. After one year you will be held liable for shipping costs both to and from Ironside Computers.
Contact Support
1 (512) 696-1455
Monday – Friday 9:00 a.m. – 4:30 p.m. CST
[email protected]