High-End AMD PC
My Ironside Expereince
The ordering process was smooth and straightforward. The website is user-friendly, and everything is clearly labeled, so you know exactly what you're selecting and getting. That part of the experience was excellent.
The issue came during the assembly phase. Although the site advertised a "10-day assembly" timeline, my build ended up taking over three weeks. I was informed that the delay was due to a missing power supply, which arrived on a Monday night but wasn’t installed until the following Monday for some reason.
Despite the delay, the customer service—especially from Spencer—was outstanding. He was responsive, helpful, and understanding throughout the process, which helped ease the frustration.
In the end, the PC I received exceeded my expectations. It’s extremely well-built, the cable management is top-notch, and it performs beautifully. I also requested no RGB lighting on the AIO, and Spencer made sure that request was fulfilled.
Overall, while the assembly time took longer than I hoped, the quality of the final product and the great customer service made it worth the wait.
Ti Ragland
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7-29-25