Forge a PC
Customer service is excellent! 10/10 RMA experience.
My mom and partner pitched in together to get me a nice gaming PC for my birthday a couple of years ago. I recently had to send it back to Ironside for some repairs (thankfully it was still under warranty!) and not only did they do an excellent job on the RMA, but the repair technician went above and beyond. 💯
Allow me to explain further- when I sent in the computer to be repaired, I changed my wallpaper to be a picture of my cat and also included a sound file of her meowing and put a note in a .txt file explaining my computer's issue and invited them to change the wallpaper to be a picture of their cat if they had one.
Not only did they honor my request for the cat pic, but the NAME of their cat absolutely KILLED me. I am in love with this cat! hahaha
If you can't read it, the .txt file says the following:
"As per your request, here is my cat Shadow Wizard Money Gang. He is evil but also a good boy.
Cheers!
-B"
I'm not sure who "B" is, but I genuinely hope that if Ironside sees this review, someone will be able to identify them and deliver my utmost gratitude. You and your cat are legendary, thank you so much for creating smiles and laughter today! 🥰
We've purchased computers from this company twice now and I really can't recommend them enough.
Hope this review made someone else smile today. 🙂
Sunny Ammerman
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4-5-25