Customer Reviews

Fiend - Advanced

Good delivery speed, better service, best computers!

Everything about this company is awesome. I ordered a custom built Fiend and had questions about it throughout the build process, and even ended up upgrading my build speed. The support staff are top-of-the-line and always speedy in responses, and though I haven't gotten it yet, this is my first gaming desktop, and I am very excited to see it in action! Thank you Ironside!

Imp - Standard

SO happy

I have never built a PC before or gamed on a PC (console only until now) and was recommended this system by my friend and guide through the world of PC gaming. I ordered the "standard" imp without pausing to make any modes or do further research. After reading online reviews about this not being a "real" company I started to get concerned...but after my amazing experience I'm not really sure why there was concern in the first place. The customer service reps were awesome - super patient with me and even helped me upgrade bits and pieces of the "standard" Imp to better suit my gaming needs. During the time I ordered, Bitcoin farming blew up so they were short on graphics cards, but knowing I was keen on getting my system ASAP they shipped it out w/o the card and sent me the card separately as soon as it was available. They assured me it would be simple enough to install it on my own (which I did!), but also said I could call and have them walk me through it if need be. Only "negative" I'd have to say is that it did take much longer than I expected it to take to get the system built "a little longer than the 10 business days because they were originally holding my order until the graphics cards came back in". I also had to call them pretty frequently to check in on my order as their computer system isn't great at updating the status of your order. I'd recommend upgrading to the 5 day build if you want it sooner. I know this is a SUPER long review, but it'll all just to say that I had a great experience with this company and have been so thrilled with my system. I'd buy from them again hands down

Laptop - Bronze

Excellent PC and Excellent Customer Service

I found Ironside on twitter and decided to get my Bronze Series Laptop through them.... BOY WHAT A GOOD CHOICE! I got the laptop fast and it exceeded my expectations. The emails they give you during the build process are so informative and very helpful. When I got the Laptop the keyboard lights were not working and after contacting support who got back within the hour my keyboard was fixed in under 2 hours with just a few fixes. Overall if your PC or laptop does not come from Ironside you are doing it WRONG!! The smaller company truly cares about its customers and their customer service is by far one of the best!!

Fiend - Advanced

Love the site, support center is slow-ish on response

So for the pros, I ordered a new gaming desktop and a few additions, and along the way I asked some questions. The support center at first was very fast on response however I wanted to upgrade my build package and haven't been able to get contact. Don't let that fool you though, the support staff are 10/10. Very nice people working here. I am very excited to get my new desktop! Hoping for a response soon from support on my inquiry over e mail, until then, thank you Ironside for providing great products!

Forge a PC

PC has been phenomenal so far. The pricing at this place was very competitive.

Forge a PC - Intel

So far so great!

So, I ordered this PC and once mine got here I saw they put out a limit edition build which I am very sad about because I would have got that if I hadn't already ordered this one a week earlier. Oh well, i just finished the final setup today. I got this computer for my fiance. Who loves it by the way. I had a few spare parts from my computer and I really liked how you didn't have to put those parts in to order the PC. Which made it a lot cheaper. Over all It looks amazing and I really enjoyed they updated me on every step while it was being built. Well I hope this last a while and maybe we might buy another later down the road.