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Customer Reviews

9.91/10

  • Laptop - Silver

    Concerning reviews

    Found some pretty concerning reviews on other sites about Ironside, a lot saying they're overpriced, some saying to just not order from here, and a few saying they're not good and wouldn't spend a dime due to crappy quality/service. Currently awaiting my Silver series laptop and will post another review upon arrival and unpacking. The E-mails I get are really nice, saying which stage the laptop is currently in. I hope nothing is wrong with my laptop upon arrival seeing as I paid a pretty penny for it, and if there is something wrong I hope Ironside keeps good on the added warranty I got for it. Some people are saying some reviews are added the day the account was made so they may just be bots giving the site a good review, hope not because I'd really love to find a good company to help build custom laptops/desktops with the good customer service and quick E-mail replies such as this one. Sorry for the long post but so far 3.5/5 stars for Ironside, will update after I receive my laptop, I just hope it'll be a better review and I can give them 5/5 for the quality laptop I'm hoping to get. Ciao for now from Canada :)

    Tyrell Sawatzky
     - 
    11-10-17
  • Fiend - Ultra

    Amazing Customer Service

    Had an issue with my computer power not working. Called in and they immediately started building me another to send out before I could even send mine in yet. Tyson was extremely helpful and accommodating over the phone. Best customer service I have probably ever had.

    Jared Bliss
     - 
    10-13-17
  • Forge a PC - Intel

    Technical support

    This experience was great, I have never had better friendly support in my life and all the issues I had got solved I would easily rate this experience with Ironside and with the technical support agent Tyson a five star experience

    Collin Sullivan
     - 
    10-12-17
  • Nemesis - Ultra

    Best Gaming System

    My custom built was similar to the Nemesis-Ultra and was a birthday gift for my son (August 2017). It used the monthly special red and black Corsair Carbide Series Spec-04 case with lighting throughout. It was beautiful, fast and quiet right out of the box (yes, I paid for noise dampening) and there have been no performance issues. I added wireless headphones, keyboard and mouse. It powers through everything. Customer service was responsive to all of my pre and post purchase questions and I could not be happier with the system. My son loves it. The only issue I now have is accessing my account with the order history for future reference and possible duplication for my daughter but I expect this will be resolved since I notified them today. I know I was skeptical initially about ordering because of the lack or low number of reviews but this company turned out to be top notch. Accordingly, I am writing a review to recommend them since they built and service my favorite computer system in the whole house and I want others to know that the company is legit.

    L Resch
     - 
    10-4-17
  • Forge a PC - Intel

    Perfect

    I was looking at 3 different websites before this one. The reason I ordered from this one is because of how easy it is to choose the parts you want. The customer service was and is great. They helped me so much. Anyways, they had everything I wanted and when I got it everything worked as soon as I booted it up. Order from here and not any other places!

    Garrett Regan
     - 
    9-25-17
  • Laptop - Gold

    A standout

    Ironside made it easy to configure the laptop just as I wanted, and had staffers standing by to answer any questions I had. During the assembly process, they kept me regularly updated. I've now been using this laptop for several weeks and I can't say enough good things about it. Super fast for work and gaming, and I have the security to know that any future technical questions I might have will be answered in coherent English. Highly recommended

    Stuart Britton
     - 
    9-18-17

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