Customer Reviews

Forge a PC

Great company

They will do everything they can to get you exactly what you need

Forge a PC

Ironsides Computers Experience

I’ve always wanted a gaming pc for the longest time. Last year that dream came true when I was finally able to get one. Having no knowledge of gaming pcs or anything about pcs in general, I was completely in the dark. However, I remembered an ad I had seen on some YouTube video a long time ago about Ironside Computers. I thought it wouldn’t hurt to look at there website and the more I saw the more I wanted to try their services out. I decided that I would give them a chance and I started to build my pc on their website. But then I encountered a problem. I had no idea what I wanted, and I had never even heard of some of the terms that were being thrown around. I was so confused until I saw that they had a customer service page. I decided I would email them and see if they were willing to help me out. The people I spoke to over email were very patient with me even though I had no clue what I was doing. They were always very willing to help me out and troubleshoot any problems that were in my way. They were very quick and efficient. After talking with many different members of their team I was able to figure out what I wanted and I had a pc tailored to my needs. I ordered the pc and it arrived a lot quicker than expected. I was so nervous opening the package, but everything was alright. There wasn’t a single scratch or dust particle on anything. It was in perfect condition. I was worried that it would be damaged during shipping after I heard stories from other people who ordered prebuilts. I was happy to realize that it was ready to go right out of the box, after plugging it up and turning it on it was ready to go, I didn’t have to download any software or anything, they had already had it ready for me and even told me if I had anymore questions to just ask them. The pc turned out to be amazing and the even ended up contacting me a year later to see how everything was going. Overall my experience with them has been incredible, I would highly recommend them to anyone.

Forge a PC

Before this review I want to shout out Noah from customer service for doing such a great job. I bought an Limited edition Arcadia pc and wrote a 5 star review about 5 months ago. Since then I've had some issues that popped up with the pc. Ideally you have no issues of course. But I think what separates a good company from a bad one is how they correct mistakes and treat their customers when there is an issue. Ironside treated me and continues to treat me with excellent customer service. Noah , Alex Mike, and Nathan has had to deal with me constantly calling them with different concerns and issues and have never failed to fix the issue or do something to make the situation right. People always say building your own PC is cheaper so prebuilts are no good. But Ironside is the perfect example of why that isn't true. When you build your own PC you don't get this level of customer service and care.

Forge a PC

Paid off my Ironside PC at the end of June, which marks the two year point since I purchased the PC from Ironside. Only thing I have upgraded since the purchase is bought a couple more SSDs & added RGB fans in the case. Have not had any issues whatsoever with the PC I purchased. PC runs most of my games in full 1080p @ 60 frames per second. Could not be any happier with my purchase.

Forge a PC - Intel

Computer’s great, support is fantastic!

It's been a couple of months since I received my tower, it was running a little odd at first but with some excellent support by distance (US to Aus) I was able to get the thing running like a dream. Great work by Noah from the service team.

Artisan - Bronze

Best Service Ever!

If you're looking for great customer service this is the company! I would like to send a BIG THANK YOU to Nathan M. who was on the phone with me and my son for 2 hours helping us. He was patient, kind and considerate to our plight! What a time trying to get this order done to come to Bermuda because of banking issues. He didn't give up or get tired of us and kept his great mood though out. He was Awesome and I will recommend this company to everyone! Thank you again Nathan for staying with us for the 2 hours and making this request happen. My son was so happy and it means the world to me that you would go through this process with us and still keep such a positive attitude!