Customer Reviews

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Impressive Service at Ironside – Thanks to Mackenzie

Recently, I contacted Ironside about an older computer purchase. Mackenzie stepped in to assist, despite the computer being out of warranty. His willingness to help and expertise was not only impressive but also a testament to Ironside's quality customer service. We've decided to source our company PCs from Ironside now, largely due to this positive experience. Mackenzie's skill in selecting and customizing parts for our team's diverse needs was notable. It's clear that Ironside is not just great for gaming; they're also an excellent resource for businesses. Their ability to understand and meet varied IT requirements is a huge plus. Overall, Mackenzie's service and Ironside's commitment to their clients have been outstanding. They've definitely become our go-to for future PC purchases. Highly recommend them for any business looking to enhance their IT infrastructure.

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Shout out to Spencer, helped me out perfectly. I've always been afraid to touch computers so I've ordered two amazing pc's from them and they've served me well over the 4 years.

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Ironside Sales And Service

Bought a system from them March 2022. The thing is an absolute BEAST and solid as a rock. Got NO complaints there. They even got it built to my specs and delivered to my house EARLY. Just this last week had my FIRST issue with the system. Cooling fans and RGB on my video card (EVGA 3080), well one fan quit and the RGB went down. Called their customer support. Talked first to Mackenzie then to Spencer. Both urged me to send the card in for RMA, Did that, and I guess the card was sicker than everybody thought, because they're replacing it with a 4070ti, at no cost to me. From sales to customer support, the service her has been absolutely STELLAR. I could NOT recommend them more. On a side note, once AGAIN they came through early and on target. Card was delivered 3 days BEFORE I was expecting it. As above, their sales and service is AHEAD of schedule and on target.

Iron Series - Model N

Customer service unlike any other shout out to Makenzie!!!

Just wanted to shout out to Mackenzie for being extremely kind and courteous throughout the entire process of getting my model N and taking care of any issues or concerns I have. I can't recommend Ironside enough and kudos for having an amazing employee.

Gaming PC

Start to finish.. FABULOUS!!

I was in the market to buy a gaming PC for my 14 year old son for Christmas. I knew absolutely NOTHING about what I needed. I called into Ironside and a technician walked me through every line item of the build. He explained the benefits of each upgrade and never tried to up sell me. I am so thankful he took the time to make sure I got exactly what I needed. When I reached out to get an approximate delivery date customer service informed me there was a slight delay due to a part being discontinued. They substituted the part with a newer version and got it in the mail the same day!! I cannot say enough wonderful things about Ironside. If you are in the market please do yourself a favor and reach out to the best! I cannot wait to see my son’s face on Christmas morning

Forge a PC

I ordered my first gaming PC from Ironside. From submitting the order to actually receiving the PC took about a month, but customer service was great at keeping me updated when I contacted them. The build quality of the PC is great and the design itself makes the PC a centerpiece in my office. While you can choose between four tiers of their prebuilds, you can still customize and add parts for fair prices. Compared to the market values I was looking at, at the time, everything seemed very fair. The PC was packaged very well and When I received the box from FedEx I had no concerns it was damaged. You also get a USB with the windows key on it in case you ever need it which is nice because I know not all prebuilds will send that with. All in all, I'm very happy with the performance of my PC. I've tested several AAA titles and have had zero issues. Their standard warranty is great as well which essentially makes the whole purchase worth it if you are new to the PC world and want to have some assurance that your repairs will be covered for a reasonable amount of time in case anything goes wrong. If you've got the money to spend on these, it is well worth it.